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OUR SERVICES / TECHNICAL SUPPORT

Mobile Service

Mobile technical support arranged for on-site diagnostics and assistance at the vehicle's location in cases of electrical and electronic faults.

Scope of Service

We first assess the vehicle's location, whether it is operational, and the reported fault symptoms. The availability of mobile service and the scope of an on-site visit are discussed based on this information.

During an on-site assessment, we collect diagnostic data, investigate the source of electrical and electronic faults, and share the findings with the customer. If the required repair is within the service scope and can be carried out on-site, the appropriate intervention is planned.

Key Areas of Assessment

  • On-vehicle diagnostic connections and data analysis.
  • On-site electrical and electronic measurements and fault detection.
  • Technical assessment of vehicles that cannot start or are out of service.
  • On-site repairs where feasible, and coordination with the workshop.
We do not guarantee a fixed arrival time or uninterrupted service at every location. The location, availability and scope of the fault are clarified during the initial consultation.

Technical Support Process

01

Share the Details

We review the vehicle details, fault symptoms, diagnostic findings and the support required together.

02

Technical Assessment

We investigate the root cause using relevant system data and the necessary measurements.

03

Action Plan

We explain the findings and recommended actions, and clarify the scope of technical support or repair.

Let Us Assess Your Vehicle’s Fault.

Contact us to determine the most suitable technical support approach.