TRScope of Service
For remote support, we assess findings from diagnostic equipment connected to the vehicle alongside the reported fault symptoms. We assist independent workshops with electrical and electronic fault diagnosis through technical interpretation and guidance.
If the information provided is insufficient, additional measurements or an on-site inspection may be needed. Remote support does not always replace physical inspection or repair of the vehicle.
Key Areas of Assessment
- Interpretation of diagnostic trouble codes (DTCs) and diagnostic screenshots.
- Assessment of live data and system parameters.
- Review of measurements performed by the workshop.
- Guidance on whether an on-site inspection is needed.
This service does not mean that every vehicle can be accessed directly over the internet or that every fault can be resolved remotely.
